Archives for July 2016 « Recent Articles
Kip Soteres suggests "Shrink big goals for successful change." For more, check out his session "Behavior Change that Sticks" and other #employeeengagement, #changecommunication sessions at iabcheritageconference.com. #IABCHRCONF
Big and complicated problems often generate big, complex solutions. Ken Segall puts it very well in his book, Think Simple, when he writes, “It’s in our DNA to prefer simpler things, yet we so often open the door to complexity. That’s because being complicated is easy. Making things simpler is the more challenging task.”
If you want to do one thing today that will greatly increase your chance of success on any project, personal or…
Do you know how to use plain language to inspire results? Check out Alison Conte and Mary Cvetan at IABC Heritage Region Conference, Columbus, Ohio, Oct. 9-11, and DISCOVER the possibilities.
Why use plain language when there are so many big, impressive words out there waiting for their chance in your project?
Plain language advocates say that simple words, direct phrases and short sentences are the keys to sharing information with all audiences. Writing clear and concise communications can be hard work, but it will get the point across.
How can you make your writing meet the plain language…
Check out Mark Schumann at the IABC Heritage Region Conference, Columbus, Ohio, Oct. 9-11, and DISCOVER more about what it takes for an executive to be present in the moment.
Everywhere we turn we hear people talk about executive presence.
From business to politics, people who lead look for a secret sauce to stand out in a crowd or take command of a room. This may be why, according to the Conference Board, developing presence is the top reason executives in the U.S. hire coaches.
As we will learn at the …
Check out Kip Soteres at IABC Heritage Region Conference, Columbus, Ohio, Oct. 9-11, and DISCOVER more about how to make behavioral change stick
Experts from the Harvard Business Review to IBM to Forbes/Towers Watson agree that change programs are successful about 25 percent of the time. It follows that if you are doing what everyone else is doing, you can expect to fail 75 percent of the time.
So what are some of the biggest misconceptions about change? Here are three tips to help you zig where others zag. Put yourself in the happy minority of companies that consistently …
Check out Kent Lewis at IABC Heritage Region Conference, Columbus, Ohio, Oct. 9-11, and DISCOVER more about how to manage your reputation online .
Your brand is shaped by your customers online. Currently, 38 percent of customer complaints appear on review and social media sites. According to research by Harvard Business School, a single point increase in a Yelp five-star rating can increase revenue between five and nine percent. More importantly, brands can increase customer advocacy by up to 25…