Webinar: What is a Digital Workplace and Why Should You Care?

You know what an intranet is ... but what’s a digital workplace, and how can it affect your business? Play the recording and view slides from a thought leadership webinar presented Oct. 24, 2018, by Dennis Pearce, Sr. Solution Strategy Consultant, Igloo Software. This webinar is free to IABC members.

  • Help your organization become more agile, responsive and networked.
  • Chart your journey from intranet to digital workplace. 
  • Track progress in your digital workplace journey through changes in information created and shared, as well as employee behavior, business processes and measurement methods.  

Webinar: Thinking About IABC Certification?

IABC certification provides a great opportunity to demonstrate your knowledge and expertise. And  it could help you land your next big opportunity or perform at a higher level in your current role.

Download these resources, download the slides and play the recording from this special certification prep webinar, presented on October 16, 2018, by Deb Hileman, CMP, SCMP, member of the IABC International Executive Board and past chair of the Global Communication Certification Council. 

During the webinar, Deb discussed the importance of certain pillars of the test, as well as areas in which test takers most frequently struggle. She also answered a variety of questions from webinar participants. 

Please also keep in mind that next month’s IABC Heritage Region Conference offers the last opportunity in 2018 for communication professionals to take the Communication Management Professional (CMP) or Strategic Communication Management Professional (SCMP) exam. The exams will be given from 2 to 5 p.m. on Saturday, Nov. 10, at the Omni Richmond, 100 South 12th Street Richmond, Virginia. 

If you have questions about the exam or the conference, contact Pat Frey, IABC Heritage Region certification chair, at certification@iabcheritage.com.

Communication Competency Webinars

2018 Communication Professional Competency Series

Don’t miss this series of webinars organized in response to IABC member research. The presenter is Jim Shaffer, an internationally recognized business advisor, leadership coach, author, speaker and leader of the Jim Shaffer Group, a team of advisers devoted to improving strategy execution through strong leaders and engaged people. Jim is also a member in the IABC Heritage Region and an IABC Fellow.


Be sure to register in advance! You can also play the recordings of past webinars on demand.

Strategic Adviser Skills: Wednesday, May 23, 1 p.m. Eastern Time


Communication professionals need to add more value by shifting from tactical doers to strategic advisers. This shift increases work directed at improving business results and decreases work that doesn’t. Download slides. Download recording or click the image below to play.

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Webinar participants expressed an interest in metrics. Here's a slide from Jim Shaffer communicating the importance of shifting from metrics that don’t reflect the health of an organization to metrics that do.

Change Management: Wednesday, June 20, 1 p.m. Eastern Time


A director of internal communication helped reduce damage in a distribution center by 65% while increasing productivity by 16 %. That’s an example of a communication professional managing a change process with leaders and front-line employees. Download slides. Download recording or click the image below to play.

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Business and Financial Acumen: Wednesday, July 18, 1 p.m. Eastern Time

If you want to build trust and take performance to new heights, organizations need to open the books. Share information that matters to improving operating and financial results. Then celebrate people when they score big successes. Download slides. Download recording here or click the image below to play.


Leadership Development: Wednesday, August 15, 1 p.m. Eastern Time


Companies such as IBM, P&G, Toyota, FedEx and 3M have benefited from strong leadership engines that create clear expectations, assess performance, develop leadership and reward people for their leadership success. Find out how you can build leadership success. Download slides, download recording here or click the image below to play.


Measurement for Communication Professionals: Wednesday, September 26, 1 p.m. Eastern Time

What gets measured gets done. Measurement provides focus and lets us know how we’re performing.  But, which measurements really matter to our success? Which ones distract us and send energy in the wrong direction? Download slides, download recording here or click the image below to play.


Webinar Questions and Answers

Here are questions shared via chat during our 2018 Communication Competencies webinars and answers from presenter Jim Shaffer, IABC Fellow.

DiscussionFormula for communication ROI

IABC Heritage Region  -  0 Replies  -  6 months ago

DiscussionFinancial terminology resources

IABC Heritage Region  -  0 Replies  -  6 months ago

DiscussionOvercoming notions about communication influence on ROI

IABC Heritage Region  -  0 Replies  -  6 months ago

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